How London Underground manages 100,000+ assets across 200+ sites on GeoWorks

Two hundred sites, and no real control of the data

London Underground's Asset Performance Directorate manages around 200 sites, from stations and offices to training centres, engineering workshops, storage and substations. Its existing facilities management system left it dependent on a supplier's software for its own data, which is a difficult position for an operator that has to answer for railway safety.

It needed a centralised database of every site and asset, one system for both reactive and planned maintenance, and a clean migration off the previous Concept system. That meant standardised asset naming and cleansed history, independent control of its own data, and strict railway safety compliance held throughout.

Chosen over Concept Evolution, for control of its own data

After evaluating several options, including Concept Evolution, London Underground chose GeoWorks for its functionality, breadth of features and value. The deciding factor was ownership: GeoWorks lets London Underground own and control its asset data outright, rather than renting access to it from a supplier.

One asset management system, owned outright

• A clean migration off the old Concept system, with standardised asset naming and cleansed history.
• One database holding records for more than 100,000 assets across 200+ sites.
• One system for both reactive and planned maintenance, handling 20,000+ jobs a year.
• Real-time monitoring of FM supplier performance, with mobile access for teams on site.
• Statutory compliance history preserved through any FM supplier change.

The asset data, under its own control

London Underground now runs a single database of more than 100,000 assets across 200+ sites, handling over 20,000 jobs a year through one system. Most importantly, it owns and controls that data outright, independent of any FM supplier.

1. A single database of 100,000+ assets across 200+ sites, replacing the dependence on a supplier's software.
2. 20,000+ reactive and planned jobs handled a year through one system.
3. Complete ownership and control of asset data, independent of any FM supplier.
4. Statutory compliance history preserved through supplier changes.
5. Real-time supplier performance monitoring and on-site mobile working.

Tighter planned maintenance, suppliers held to one record

With its data under its own control, London Underground keeps tightening planned and preventative maintenance, and holds suppliers to account against one shared record. The asset register stays the single source of truth, whoever is delivering the work.

What's behind the result